Digital Transformation for Municipalities

Digital Transformation for Municipalities

We offer innovative solutions that bring all the services municipalities provide, from social assistance and transportation to parking and social facilities, into a single platform. With our digital wallet infrastructure, citizens can make fast payments via QR codes,

view their spending history, and manage social assistance applications. Through data-driven analytics, we support municipalities in making strategic decisions, while enhancing community solidarity with donation systems and campaigns.

One Wallet, One App for Everything

Municipalities often use different partners or develop internal applications for various services such as transportation, social aid, social facilities, information, and tax processes. Managing and maintaining all these separate systems results in high costs and inefficiencies. Macellan SuperApp enables municipalities to offer a seamless and unified experience to citizens through a single application and a synchronized card that can provide services across the entire city. All municipal services are gathered on one platform, ensuring 24/7 access.

360-Degree Transportation Solution

In the city's public transportation system and municipal parking areas, payments and access will be possible with the city's app and card. All data will be collected in one place and can be processed efficiently.

Social Assistance System

The social assistance provided by the municipality is carried out through digital wallets and cards. These distributed aids can easily be spent at local businesses such as grocery stores and bakeries within the municipality's boundaries. The system allows for end-to-end tracking of where and how the aid is spent. Citizens can use the received aid to purchase whatever they need. Municipalities do not load large amounts of money upfront; instead, rights are granted to the beneficiaries, and payments are made to the vendors as the aid is spent. This system supports the cash flow of the social assistance budget.

Unspent balances contribute 8-10% to the social assistance budget.

Unspent balances contribute 8-10% to the social assistance budget.

Local businesses experience an average monthly revenue increase of 4,000–6,000 TL.

Data-Driven Management: Spending and Revenue Analysis

Systems that analyze citizens' spending habits provide municipalities with the opportunity to make data-driven decisions.

  • Spending and Revenue Analysis
  • Performance Reports
  • Personalized Campaigns
  • Efficiency Improvement from Analysis

Donation Integration

Citizens can make donations or receive support for certain services. Municipalities can track transparently where donations are made, who uses them, and how they are spent. However, donors and recipients do not see each other. The giver does not see the hand that receives.

  • Online Donation System
  • Social Assistance and Solidarity Programs

Support for Local Businesses: Revitalize the City Economy

By integrating local businesses into the city's app, advantageous shopping opportunities are provided. This strengthens the economic cycle among businesses, citizens, and the municipality, leading to the city's overall growth.

  • Special Campaigns for Local Businesses
  • Municipality-Supported Commerce
  • Payment Convenience for Local Businesses with Digital Wallet

Social Facility and Event Management

Citizens can benefit from social facilities and easily make reservations for events. Access can be provided through the app and card.

  • Social Facility Reservations
  • Event Participation and Management
  • Online Reservation Tracking

Integrated Payment and Notification Systems

Operational efficiency is enhanced with systems that simplify donation, payment, and citizen tracking.

  • Integrated Payment Solutions
  • Citizen Tracking Module
  • Automatic Notifications and Reminders

Municipal Solutions Inspired by the Best Examples Worldwide

At Macellan SuperApp, we have studied successful municipal applications worldwide and developed solutions suited to local needs. With digital transformation solutions that gather all municipal services in one place, we improve the citizen experience while making municipal operations more efficient.

In large cities like Berlin, Madrid, Copenhagen, and Helsinki, municipalities are integrating transportation, social assistance, and citizen information processes on digital platforms.

In large cities like Berlin, Madrid, Copenhagen, and Helsinki, municipalities are integrating transportation, social assistance, and citizen information processes on digital platforms.

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Contact us to explore our digital transformation solutions for your municipality and receive detailed information!

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Macellan SuperApp

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Everything You Need!

No need to pay high fees to different providers for features like Digital Wallet, Gift Card, or QR Menu — Macellan SuperApp brings them all together in one place!

İhtiyacın olan her şey!

I Want to Become a Partner Merchant

If you'd like to step into this advantageous world with your business's own digital wallet, just fill out the form and we'll get in touch with you!

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